Support Overview
NVS does not just sell software but provide after-sales services and advice to help customers get used to functions of the software. Followings are typical instances. If you have such inquiries, please contact us.
Software Related Services
- Operation check of PointMaster and ExFact series on Japanese operating systems, and debuging
- Providing procedure manuals and documents for software instruction courses
- Conducting software training seminors once a month for each software
Communication
- Assistance in Japanese, English, and Korean
- Direct support if PC, web camera, microphone, internet connection, and equivalent available
Technical Consulting Services
- Giving advice on three dimensional model data CAD, CAM, CAE, and others, use of software in combination with Web3D and 3D image capturing devices, visualizing three-dimensional objects, image processing, observation, and computing technique
- Giving advice on IT related matters ranging from construction of network environment through massive storage and backup system to security stuff
- Supports given by professional engineers specialized in image processing, 3D imaging and processing softwares, and IT generally
Made to Order Services
- Development of made to order device controlling software
- conversion service of 3D images and measured data into CAD and void asnalysis service in customer's stead
System Proposal
- Giving Suggestions of operating systems optimized for use of our software on 64 bit environment and in tandem with other 2D or 3D computer graphics software
Research and Development
- Creating new products by sharing technology with academics
- Participation in societies and events, giving lectures and holding seminors
- Giving advice to guarantee reproducibility and on the assessment of resolution of images, and providing examples of application of X-ray CT images.
- Introducing proper scieties, scholors, and companies to consult your problem with
