Support Overview

NVS does not just sell software but provide after-sales services and advice to help customers get used to functions of the software. Followings are typical instances. If you have such inquiries, please contact us.


Software Related Services 

  • Operation check of PointMaster and ExFact series on Japanese operating systems, and debuging
  • Providing procedure manuals and documents for software instruction courses
  • Conducting software training seminors once a month for each software



  • Assistance in Japanese, English, and Korean
  • Direct support if PC, web camera, microphone, internet connection, and equivalent available


Technical Consulting Services

  • Giving advice on three dimensional model data CAD, CAM, CAE, and others, use of software in combination with Web3D and 3D image capturing devices, visualizing three-dimensional objects, image processing, observation, and computing technique
  • Giving advice on IT related matters ranging from construction of network environment through massive storage and backup system to security stuff
  • Supports given by professional engineers specialized in image processing, 3D imaging and processing softwares, and IT generally


Made to Order Services

  • Development of made to order device controlling software
  • conversion service of 3D images and measured data into CAD and void asnalysis service in customer's stead 

System Proposal 

  • Giving Suggestions of operating systems optimized for use of our software on 64 bit environment and in tandem with other 2D or 3D computer graphics software


Research and Development

  • Creating new products by sharing technology with academics
  • Participation in societies and events, giving lectures and holding seminors
  • Giving advice to guarantee reproducibility and on the assessment of resolution of images, and providing examples of application of X-ray CT images.
  • Introducing proper scieties, scholors, and companies to consult your problem with